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Woola
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Woola W 2000 Mattress

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Completely sustainable and made entirely with natural materials, Woola’s range of mattresses, bedroom furniture and pillows are handcrafted in New Zealand by New Zealanders. The W2000 mattress features 100% certified organic latex, pure wool, natural cotton and linen.

The key features include:

  • 100% Handcrafted in New Zealand by New Zealanders.
  • Made with 100% certified organic latex, over a coconut fibre base, wrapped in pure wool and covered with natural cotton and linen.
  • Hand tufted, eliminating the need for glues.
  • The wool and latex meets OEKO-TEX® Standard 100, a globally standardised, independent mark of quality for textile products. This certification assures the material meets extremely strict limit values for several hundred harmful substances, including pesticides, carcinogenic colourants and heavy metals.
  • Medium Feel
  • The Woola W2000 Mattress comes with a 10 year warranty.

Our bed experts have put together some tips and techniques for the general, day-to-day care of your new McKenzie & Willis bed as a quick reference for when life happens…

Delivery

We are able to deliver your purchase to you once again while we are at Level 2. There may be some delays due to reduced capacity of some of our carriers so thank you in advance for your understanding.

One of our consultants will be in touch with you very soon after your order is received to advise you of the status of your purchase and, for larger items, to book a convenient delivery time. If you have any questions at all please do not hesitate to contact us directly on [email protected]

Thank you and happy shopping!

For Linens & Homewares

Please allow 2-3 working days following receipt of payment for your McKenzie & Willis Linen or Homeware purchase to arrive. Please note that deliveries will not be made to PO Box addresses, courier delivery only to full street addresses.

If any unexpected delay occurs one of our team members will contact you via email to advise.

For Beds

As most of our beds are made to order, a team member will be in contact with you to organise delivery following receipt of payment. Manufacturing and delivery usually takes 2-3 weeks but can vary depending on delivery location or manufacturing lead times. If you would like more information on the current lead times, please contact us.

If any unexpected delay occurs one of our team members will contact you via email to advise.

For Furniture

For furniture items purchased via our online store, a team member will be in contact with you to organise delivery following receipt of payment. Our usual lead time for furniture delivery is up to 2 weeks. If you would like more information on the current lead times, please contact us.

If any unexpected delay occurs one of our team members will contact you via email to advise.

New Zealand Online Store Freight Charges*

FREE Delivery on all items purchased via our online store!

International Customers

This website only allows for delivery within New Zealand. For international delivery enquiries please email [email protected]

For any freight enquiries please email [email protected]

* These freight charges are only for purchases made via the McW Online Store and completed through our online check out. Please note that the McW Online store offering can be identified by the “add to cart” button or accessed here. Items featured on our website which are not included in our online store (or items purchased in store and via phone/email) will have different freight charges and delivery times. Please liaise with the team member you are dealing with for more information.

Returns Policy

Click here to view our Returns Policy.

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