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Woola
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Woola W 4000 Mattress

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Completely sustainable and made entirely with natural materials, Woola  mattresses are handcrafted in New Zealand by New Zealanders.

The Woola W 4000 mattress features 100% certified organic latex, 100% New Zealand sheep wool and alpaca fibres, natural cotton and linen.

The key features include:

  • 100% handcrafted in New Zealand by New Zealanders.
  • Made with 100% certified organic latex, over a coconut fibre base, wrapped in pure wool and covered with natural cotton and linen.
  • Hand tufted, eliminating the need for glues.
  • The wool and latex meets OEKO-TEX® Standard 100, a globally standardised, independent mark of quality for textile products. This certification assures the material meets extremely strict limit values for several hundred harmful substances, including pesticides, carcinogenic colourants and heavy metals.
  • Medium feel
  • The Woola W4000 Mattress comes with a 10 year warranty.
Size Width (mm) Length (mm)
Long Single9152030
King Single10702030
Queen15302030
King16802030
Super King18302030

Delivery

For Linens & Homewares

Please allow 3-4 working days following receipt of payment for your McKenzie & Willis Linen or Homeware purchase to arrive, for rural addresses please allow an additional 1-2 days. Please note that deliveries will not be made to PO Box addresses, courier delivery only to full street addresses.

From time to time there may be an unexpected delay to these timeframes and one of our team members will contact you via email to advise.

For Furniture

For furniture items purchased via our online store, a team member will be in contact with you to organise delivery following receipt of payment.

  • If your item is in stock our usual lead time for furniture delivery is up to 2 weeks.
  • If your item is a ‘pre-order’ item a member of our team will contact you to advise when it is due. Once the item has been delivered to our warehouse a member of our team will be in contact to organise delivery.

If you would like more information on the delivery timelines for furniture items purchase via the McW online store, please contact us.

If any unexpected delay occurs one of our team members will contact you via email to advise.

For Beds

As most of our beds are made to order, a team member will be in contact with you to organise delivery following receipt of payment. Manufacturing and delivery usually takes 2-3 weeks but can vary depending on delivery location or manufacturing lead times. If you would like more information on the current lead times, please contact us.

If any unexpected delay occurs one of our team members will contact you via email to advise.

For Pre-Order Items

The delivery time for pre-order items will vary. If you would like more information on when a particular product is expected to arrive please contact us.

New Zealand Online Store Freight Charges*

For Linens, Homewares, Gift Vouchers & Product Care Items

Linens, Homewares, Gift Vouchers & Product Care Items purchased in the online store up to $100.00 total spend– $10.00 NZ Wide

Linens, Homewares, Gift Vouchers & Product Care Items purchased in the online store over $100.00 total spend– Free Freight

For Furniture

Sofa, Umbrella & Base purchases in the online store- $150.00 NZ Wide

Dining Table, Sideboard, Bookshelf, Storage Cupboard, Armchair, Coffee Table, Bench & Sun Lounger purchases in the online store- $100.00 NZ Wide

Dining Chair, Footstool & Barstool purchases in the online store- $50.00 NZ Wide

For Beds

All Bed purchases, in store & online- Free Freight

*If multiple items are purchased via the McW online store you will only be charged one freight fee. This will default to the freight fee for the item with the highest cost to freight.

International Customers

This website only allows for delivery within New Zealand. For international delivery enquiries please email enquiry@mcw.nz

For any freight enquiries please email enquiry@mcw.nz

** These freight charges are only for purchases made via the McW Online Store and completed through our online check out. Please note that the McW Online store offering can be identified by the “add to cart” button or accessed here. Items featured on our website which are not included in our online store (or items purchased in store and via phone/email) will have different freight charges and delivery times. Please liaise with the team member you are dealing with for more information.

Returns Policy

Click here to view our Returns Policy.

Our bed experts have put together some tips and techniques for the general, day-to-day care of your new McKenzie & Willis bed as a quick reference for when life happens…

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